RPA In Insurance

If you want to improve insurance claims processing, perform precise customer risk analysis, and make repetitive processes more efficient and faster, then Robotic Process Automation is your best bet. Robotic Process Automation (RPA) is the technology that incorporates computer software or robots to emulate the actions of a human, interacting with digital systems to execute complex processes more accurately, quickly, and seamlessly. RPA is a natural fit in the insurance industry as it can automate the end-to-end process by integrating new, cutting-edge technologies with existing platforms and applications.

Sample Process

Claims Processing

RPA enables insurance companies to gather data from different sources, process the claims precisely, and leverage all kinds of rule-based decision making instantly.


RPA in underwriting helps in reducing the risk for insurance companies. It does not only help in getting new customers but also reduces the overall turnaround time.

Regulatory Compliance

RPA plays a critical role in improving governance and regulatory compliance. It simplifies compliance by keeping detailed logs of automated processes, automatically generating the reports an auditor needs to see, and eliminating human error.

Fraud Detection

RPA in insurance can reduce risks by identifying frauds in the transactions by efficiently analyzing data and finding any unusual patterns and suspicious activities.

Policy Management

From the issuance of insurance policies, making changes in policies, and cancelling policies, RPA enables insurance companies to manage everything by automating all back-end procedures.

Business Analytics

With the help of RPA, insurance companies can collect data that can be used to streamline procedures efficiently and provide valuable data on consumer preferences.

Applications of RPA

Sales Order Processing

Letters of Credit Processing


Eligibility Determination